Testimonials

Below you will find what some of our customers say about our Harley-Davidson dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Sam, Stephanie, Duane, Paul, Jake - thank you for your respect, professionalism and warmth. "
By: sally    yakima, WA
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"The staff from sales to parts to service have always been very helpful. Ive been to a lot of HD dealerships and this one in my own backyard by far has the friendliest staff! "
By: Mary    Yakima, WA
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"We just purchased a 2012 Electra Glide Ultra Limited FLHTK from Owens Harley Davidson and it was a great experience. Dwayne Worrell went way beyond expectations in giving us a great deal and service. Thank you. Just one comment is that you guys need to open a Harley Davidson Dealership here in Wenatchee. "
By: George    Wenatchee, WA
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"We recently purchased a 2003 Road King Classic from Owens H.D. We could have made our purchase from any one of the many H.D. dealers. But for us. It's the people at Owens that made the difference. Duane and his crew went the extra mile for us- they even delivered the bike to or door in a snow storm. Now that my friends is dedication! Putting the customer first! That is what separates Owens HD from the rest of the Pack!"
By: Stephen & Audrey     Leavenworth, WA
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By: carroll    kent, WA
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"These guys were extremely helpful. Super polite and found us the parts we needed to get back home. Even let my husband borrow a tool needed. We would totally recommend this dealership."
By: Mat & Jen    Wenatchee, WA
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"My son drives a Legends Race car which has a FJ1200 Yamaha motor in it. I ran into some trouble with the carburator, I went to your service dept needing help. Rick Connelly greeted me right away and asked how he could help. I showed him my problem and without hesitation he found a solution, working with one of your other service technicians they were able to resolve my issue within minutes. Had they not been so helpful my son would not have been able to race that weekend. Thank You so very much for your support, You have a GREAT TEAM!!"
By: Vernon     Yakima, WA
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"thanks to ed and steve in the service department. on the road and had breaklight problems. ed put me to the front of the lineup and steve fixed the problem. cant get service like that in most harley dealers that i have done business with in canada. talking prices on service and parts compared to up north. 300.00 for a tire and install instead of 500.00 north of the border as an example. great people in the sales and parts section. easy to talk to. thanks again folks. will be back to spend some money. ed tell steve to shake it off. lol"
By: andy    parksville , BC
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"A couple of weeks ago I was touring the Northwest with my wife on our FLHCUSE5. We were on some very bumpy roads in Oregon. My tour pack was loaded and my wife's overstuffed T-Bag was strapped on top of the tour pack.The bumps and the overload caused the whole bottom of the tour pack to break so the tour pack was flopping up and down, secured only at the front. I was afraid that our trip was about to be terminated or severely curtailed and had no idea what to do. I pulled into Yakima about 4 pm on Tuesday, July 16th, to stay at the Best Western and noticed Owen's Harley Davidson just across the street. I took the bike over and asked for help. Brad came out and looked at it, said he'd get me back on the road, then put the bike on his lift. Within a half hour he had it braced and fully serviceable. It's been two weeks now and Brad's improvised fix is holding up fine and I expect it will until I get back home to Florida in October when I'll get a new tour pack. I just want to say thanks so very much to Brad and all the fine folks at Owens. You guys are great."
By: Peter    Palm City, FL
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"Just a note to let everyone know about the service dept.Recently I made an appointment for some work to be done on my bike.However when I took my bike down at what I thought was the right date ,they had no record of me making the appointment. That's when Paul ,the service manager ,stepped up to the plate and told me not to worry"We'll get it done."3 hours later my bike was done.Thanks to Paul and the top notch service dept. They also take the time to answer my questions , which is pretty nice.By the way the sales peoplee and parts people are real helpful too. Thanks again ."
By: Steven     Yakima, WA
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"I test rode a Road Glide with my wife, and it was the most uncomfortable ride ever. I went back told Sam & Duane that my wife was not happy with the ride. They explained to me that with a sissybar the ride would be much better. Duane said "tell you what, I own the same model & year and I have a sissybar so take your wife out on my bike". Who does that? Right then and there I knew if I bought a Harley it would be from Owens. I live alot closer to another dealership, but everyone at Owens makes me feel like part of the family. I will be a VERY loyal customer."
By: JEBO    Walla Walla , WA
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"out standing service thanks Don."
By: Dale    walla walla, WA
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"Last Saturday my 2002 Road King broke down in Prosser ,WA the shifter lever and the shifter rod gear splines were stripped and I could not change gears. I called in to your service department at about 1:30 and talked to your service manager Paul Thompson he told me to come on in and he would get me fixed up. I limped into the service department and Paul took my bike put it on a lift and told me what parts I needed and started taking my bike apart. I got the parts from the parts department and Paul had the repairs done in about 40 minutes even though he was still dealing with other service customers. All in all we were out the door in less than one hour and back on the road. Paul was great and provided excellent service it was a good experience even for my wife who was afraid we were not going to make home. I will pass on the good word about Owens Harley Davidson and especially your Service Manager Paul Thompson to all my ridding buddies here in Tacoma. Thanks Again! Bill Ostruske 1520 Wilton Rd So. Tacoma, WA 89465 "
By: Bill    Tacoma, WA
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"Just need to give Paul Thompson the Owens Harley a Shout Out. Myself and a riding partner travelling from Plymouth Ma to Mount St Helens and beyond had the check engine light flashing on a 2003 Softail as we were crossing Idaho into Washington. We stopped in Yakima specifically to get the bike looked at. Paul brought the bike right into the service area, pulled the seat off and plugged into the computer boot. Found a Historical fault caused by a loose battery terminal, he corrected everything, cleared the fault and off we went. Never had another issue with the bike. As travelling motorcyclists, (we logged over 8500 miles) it was an awesome experience to know that this kind of service is available. Many Thanks to Paul and all the Great folks at Owens Harley of Yakima Wa..."
By: Robert    Plymouth, MA
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"During our annual motorcycle trip we struck a 12" concrete block on I-90 bending the wheel and causing a flat tire. This not only happened to my bike but also one of my riding partners. The techs at Owen Cycle, dispite not having any wheels in stock, were able to find two front wheels, repair our bikes and get us on the road again the next morning. Thanks guys, the rest of our trip was great, 8004 miles in the month of August."
By: Larry    Douglasville, GA
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"I was riding home (California) from Canada when the front cylinder of my Harley started misfiring just north of Yakima. Not a great feeling. When I got to the service department they took my bike right in and diagnosed the problem within an hour ( burned valve - major bummer ). Although the news was bad I couldn't have been treated any better by all of the service people. They all went out of their way to help me get back on the road and had new heads installed by the next day !"
By: Ralph    Oakhurst, CA
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"There are PARTS PEOPLE & then people that know parts, my experience with Candace is that she knows PARTS.The service Mgr Paul is the "S" like my Grandson says..And Ray has done work on my bike he is the "S"..I wouldn't go anywhere else..I haven't tried the sales team yet..Mario Galfano-Moses Lake"
By: Mario    Moses Lake, WA
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"Owen's rocks! Duane went over and beyond trying to help me and my husband purchase our first Harley. It was a great experience, and we look forward to working them in the future!"
By: Misty    Mattawa, WA
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"I think Mark in Sales was a great person very helpful and help make the deal for the Road King work just like we dicussed over the phone, and Ray in Financing was very informative with all our options. GREAT PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!"
By: Mike    Boardman, OR
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"AHHHHH... Perfect!!! The woman's Mesh Jacket!! LOVE IT!!!Perfect fit! Amazing service, shipping and delivery! You all ROCK!! Thank you so much! Katie Callahan & Jon Metcalf"
By: Kathryn    Boyd, MT
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"Moved to WA from AZ 2 years ago. At that time Owens was the closest dealership. They did warranty work for me on my Street Glide and the service was great. That other dealership opened up in Tri-cities, very disappointed in service and customer care. I will ride the further distance to Owens from now on."
By: Louis    Walla Walla, WA
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"Another great experience at Owens. Bought a few parts and accessories as an early Christmas present to myself and had them installed, along with scheduled service for my Ultra Limited. All in all Owens service department did another fantastic job, the bike runs great, and Candice kept me on track with the purchase of my parts and accessories. Thanks to everyone at Owens and Merry Christmas!!!"
By: Gary    Benton City, WA
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"Very professional, knowledgeable, and friendly personnel. Service department was very helpful and accommodating, excellent work and recommendations. Parts department has been very good to work with."
By: Anonymous    Walla Walla, WA
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"Bought a new Street Glide From Don. He treated me great. No pressure sales, Candace in parts knows her stuff, and has a great personality. We are lucky that we can shop locally and still have great exerience. Thanks Owens Cycle!"
By: Darren    Ellensburg, WA
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"Thanks Candace..... It truly shows that you love what your doing."
By: Terra    selah, WA
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"Just wanted to say "hi" and tell the best motorcycle store staff that the only reason you haven't seen me or the HD I bought from you is they can't pry me off of it. We may have to talk a new rain suit at some point though. Anyone who is thinking of getting on a Harley and riding off into the sunset...quit thinking and do it. Call me and I'll tell you these people are the best."
By: Neal     Mercer Island, WA
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"Sales staff was great, did what they said. "
By: Bob    Richland, WA
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"My wife and I went to Owens on a mission to buy a new bike, and trade in our 99 Electra Glide. The dealership was having a hogs & dogs event and was extremely busy, but the sales staff was very accommodating, fair, and pleasant to deal with. We ended up riding away on a new 2011 FLHTK and couldn't be any happier!"
By: Gary    Benton City, WA
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"These guy's go BEYOND the meaning of CUSTOMER SERVICE......Duane and Ray are the BEST @ what they do. I have NEVER been to a Harley Dealer like this one....And will never go to another one again. Owens HD are LUCKY to have people work for them like this team...No Pressure just FACTS.....NO BS just answers, what a change...Thank you Duane and Ray. As soon as I can figure out how to find you on Facebook, My recommendation of this dealer will be high!!!! XOXOXOXOXOXOXO The wife of a 2011 Harley......LoriLynn "
By: LoriLynn     Odessa, WA
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"I have made two trips to Yakima from the Tri-Cities for service and both times I have been greated and treated exceptionally well. Very nice to deal with good people who genuinely seem to like their jobs and actually WANT to provide great service. Breath of fresh air!!!"
By: Vera    Richland, WA
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"Owens Harley has done nothing but take care of me! Duane was awesome to deal with for my 2009 Electra Glide purchase and Candace and the all the service staff have been top notch in my book! You've earned a customer for life - keep up the great work. "
By: Steve    Richland, WA
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"Thank you Duane, Candice, Don and Ray. Just try and take me off of the Ultra Glide you'd sold me and set up for me. You made it easy to get the motorcycle of my dreams. Words fail when trying to describe the joys of riding this motorcycle. A "thank you" is all I can offer, for all of you and the terrific service you afforded me."
By: Neal    Yakima, WA
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"Well we bought our 09 ElectraGlide Classic last year. I must say it was my first Harley. I was so impressed with the attitudes of the staff, Don was very helpful giuiding us through the purchase. We were introduced to almost everyone in the store and they made you feel like they truly wanted my business. In the 1 year we have owend the bike we have had very few problems with the bike and when I did have a problem the guys in service took care of it without any hassles. They get me in and out for service quickly and that helps when I ride it up from the Tri Cities. Right now we have no dealer in kennewick, but even when we get another one I can't imagine going anywhere else for service or the purchase of a new bike other than Owens. It is truly worth the 70 mile ride to be treated like family. Thanks to all the Stafff at Owens...."
By: Dennis    Kennewick, WA
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" I bought my 06 Streetbob in 08. They have been a extreme asset both on service advice and parts! This has been a complete surprise and has saved me both time and money! They have earned both my trust loyalty when it conserns my ride!"
By: Jim    Yakima, WA
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"Bought my V-rod new in 07' and every time we ride up to visit and get service it's a 5 star everytime. Sales and Service know me by first name and that means a lot. Keep sending all my friends to you, would not shop anywhere else! Your worth the trip! Thanks, Gary"
By: Gary     Kennewick, WA
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"While I already own a motorcycle, I first visited your store withe a friend who was in the market for a used bike. She did purchase a new SHOEI helmet from Owens after purchasing a privatley owned Yamaha. I was so impressed with the info on fit, etc., given to her that I returned and purchased a new SHOEI two weeks ago, Then got home to Tri-Cities and had buyers remorse regarding color. I called Cody and had him order same helmet in different color. Thanks for being understanding. The pink was just too girly for me!!!!! I have recommended your store many times!!!"
By: Anonymous    RIchland, WA
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"Start to finish the best experience iv'e had in a motorcycle dealership. Everybody was very friendly and helpfull. I highly recommend the dealership to anyone."
By: Michael    West Richland, WA
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"Shopping at Owens was the most pleasant and informative experiance. Thank you for all of your help, we are now going to do our shopping exclusively at Owens."
By: Manuel    Selah, WA
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"You folks are alright, esp. Don, John & Stephanie. ( I'm sure all the others too.) I'll be back soon for more "Toys & Parts. Keep up the good work."
By: Ken    Hermiston, OR
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"I drove up to Yakima from the tri-cities to take a look at the 2010 bikes, our local dealer is shut down, and was met at the door with a cheerful "Hello, How are you?" It mad my morning! This was a stop on the way to Seattle for a recheck on an injury I recieved in a motorcycle accident last spring, which totalled my 2005 Wide glide! The sales staff was so Helpfull and friendly I felt at home! Thanks Don, Ray and Duane! I puchased a new Street Glide, Which I have been looking at online for a couple months! Then I spent some time at the parts counter, making the new bike mine! I have bought bikes before and almost felt like I was building the parts guys bike not mine! Candice lead me to the parts book, showed me different syles and was never pushy! After I was done picking my parts I met Paul and Ray in service, and After talking to them I was shown one of my choices was robbing the bike of Horse Power!! That choice was changed Happily! Thanks Guys hope to do alot of business with you in the future! A New Owens Cycle Fan!"
By: Ed    Burbank, WA
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"My husband and I have purchased many bikes and bike parts from Owens throughout the years. We have taken our bikes in for all types of services for many years. We have always had excellent customer service from all departments and enjoy just going into the store to be greeted by smiling faces and are always anxious to see the new bike parts and bikes. Then in 2009, I was rear ended while on my bike in my first and only accident. We had our vacation planned for the yr on our bikes and were concerned we would not be able to take the trips now that the bike needed parts and repairs. Paul and Steve in the service deptartment were absolutely the BEST. Paul was always readily available for the numerous calls from us and the insurance co. Steve repaired my bike in time for us to take our Colorado trip as planned. I highly recommend them for any of your service needs and they are an assett to Owens. Sandy"
By: Anonymous    Yakima, WA
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"3 years ago I wasn't even riding but wanted to with a passion with the incouragement from Duane I got up the nerve to get on a bike and try. That day I purchased a 250 Suzuki and in 3 months I went to Duane about getting a Harley Davidson. Duane was magnificent and I bought my 883 sporster that day. Although I loved my sporster the 2010 Street Glide Trike won my heart the minute I saw it in the show room. After a month of longing for it I went to Duane to see what I could do. I now have that Trike and can see many miles and great fun on it. The staff is the friendliest and make you feel welcomed and comfortable. I wouldn't hesitate to recommend Owens to everyone I know. To all of you at Owens thank you for all you have done and for bringing the joy of riding into my life."
By: Linda    Yakima, WA
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"Before my purchase in 2008 eveyone in Owen's was helpful and really cool to know. To this day, I take my bike in to have the services done due to the friendly and professional atmousphere. Its just nice to walk in to a place that you do business with and get warm greeting to the point you feel like family. "
By: Rob    Selah, WA
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"Two friends and I on vacation Taking a ride down the Washington Coast, And up the Columbia River to Idaho. At Hood River my 02 Fat Boy Developed an Vacuum leak. We headed north to Chinook Pass to return to Port Orchard and the only Mechanic I allow to work on my Harleys. I have had problems with every HD shop in my area. Mostly inexperienced Techs. We stopped for the night in Union Gap. the bike was running so bad I told my friends to go on without me while I stopped at Owens. I figured it would be at least a day before they would work on the bike.To my amazement and their credit Bryan had Steve look at it right then. They told me it would be ready in about two hours. We went across the street and had breakfast and by the time we got back the bike was ready. I was amazed to say the least. Owens is by far the most pleasant and professional Dealership I have been in. I want to thank Bryan Burke and Steve, because of them I got to continue my vacation without a hitch. Thanks! "
By: William    Port Orchard, WA
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"From GM Duane, to Paul in service, the reason for my bike purchase...The quality long hair guys in the back twisting bolts....to Terry the parts guy.Great raceing vidio...to the gal who did my paper work...Owens Harley is a team....Thanks for the 09 flhx..........I traveled to your dealership......class act nice people they want your business......Gary"
By: Anonymous    kennewick, WA
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"My brothers were coming over from WI for a ride to the redwoods. I met them in Missoula and thought they should get of the interstate and experience Lolo Pass, and unfortunately some road construction. At our first road closure stop one of the bikes failed to start, the battery was low, and we had to push start it. The remainder of our ride to Kennewick involved swapping batteries between bikes and push starting one of the bikes. The following morning we called the local shop and we were told we were looking at weeks for parts and repair. We called Owens and we were told they had the part we suspected had failed on hand. We were also told that if we got it in they would see if they could get us back on the road. When we got in we were met by Bryan in the service department and he moved us in directly. They assessed the problem and determined that it was not only the stator, but the rotor went out as well, but they had the parts. We killed time in Yakima and at 3:30 that afternoon we received a call telling us we could continue to CA, with no need to push start. The service techs explained the issue, offered the damaged parts, and wished us well on our trip. I have found a new place to bring my bike for service. Great group of guys, excellent service! Keep up the good work."
By: Maurice    Kennewick, WA
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" I was on holidays with my wife driving my 2008 Ultra Classic though the Western USA when I was filling up with gas , I noticed that one of my front wheel bearing was shot. About half of the ball bearings were missing ! This was only on day 2 of our planned 14 day trip. We spent the night in Yakima and the next morning we went directly over the street to Owen's Cycle where Bryan Burke at the service department got the bike in right away. They were lucky enough to have a bearing in stock and got me fixed up and on our way shortly after lunch. I was very pleased how they got me in so soon and got us going ! I would like to thank Bryan Burke and the mechanic Ray Matthews for a great job and excellent service. In other note - Owen's Cycle is a very impressive building with lots of bikes and assessories. Thank you Grant Walker Stettler Alberta "
By: grant    stettler, AB
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" I have been a Harley rider for longer that I care to remember and have dealt with dealers across the US. Recently I bought a 2009 Road King from Owens Harley. The experience was fantastic. Duane found me the bike I was looking for, arranged the financing (with a great interest rate) and took the time to keep me informed on the progress of obtaining the bike. I know that he went above what any other dealer was willing to do. I want to thank everyone involved in my purchase...especially Ray, Don and Candace. You guys define what the Harley Experience is suppossed to be (too many dealers have forgotten) Thanks again!!"
By: John    Kennewick, WA
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"While 1/3 of the way through our cross country and back trip my husbands 2000 Ultra Classic developed a pretty severe oil leak. We pulled out our HOG atlas and located the nearest dealer, who'll remain nameless (located in Wenatchee). When we got there we were told it would be hours before they could do anything to help us. This time I pulled out the HOG atlas, located Owens Cycle, in Yakima, WA and gave them a call. I didn't want to experience the same disappointment of traveling there for no reason. Well, that was not the case! We spoke to Bryan, in the service department, and he said, "no problem, whatever time you get here, we will get you right in." And they did! What a pleasant experience, we were on our way in no time feeling very confident about the work that was done. Bryan even went out of his way to help us locate where we were headed for the night. Our friends booked the hotel, but we sent them on ahead of us, not realizing that we didn't have the address programmed into the GPS, and we couldn't get them on the cell. Bryan took the time to search on the internet and make a phone call. He really went out of his way for us. And we really appreciated it, thank you Bryan!"
By: Al & Lynn    Washington, NJ
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"this was a very big purchase for my wife and i-an 09 ultra classic-. and everyone was very friendly and helpful.i was back in the store just about every day for a week after i bought the bike and the staff was just as friendly and helpful as the first day.it was probably one of the easiest purchases ive ever had. marvin was great at explaining how things worked on the bike and showing me around and introducing me to everybody,ray helped with the financing and was real strait forward with the numbers,duane helped with explaining how things worked.i wanted a parts catalog but they were out of them so duane gave me his from his desk.candice was very helpful with some addons.when i wear this one out i will definitly go back to owens.thank you"
By: Tim    selah, WA
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"I was on the first leg of a road trip from La Conner, WA to Rochester, NY. The long way visiting people in Lake Tahoe, then to Mesa, AZ. then heading East through NM, TX, OK, MO, IL, IN, MI, OH, PA, then NY. OK you get the point. I had a long way to go when I droped my bike on its side leaving a gas station in Yakima. I won't mention the sucky weather going on. I thought I heard a noise that was not there before the drop. I came to your store first thing in the morning the next day. The person at the counter was filling in for someone and I believe his name is Kyle. Hard for me to come clean on my on my set back I told kyle I droped my bike and thought I heard a noise. No problem he would get me right in and have someone check out my bike so I could get on my way. I beleive the tech was Paul Thompson. Got me in, checked my bike and rear wheel to be specific where the noise was comming from. It checked out fine. My belt drive had accumulated lots of dirt and grit from the crappy weather and that was addressed and I was ready to go. Bottom line: I have never been more impressed with any Harley Dealerships Customer service than what I received from Owens HD. Please tell Paul and Kyle that Im emailing this from Rochester, NY and even though my problem was minor there service was something I appreciated and will remember. I've been to many HD dealerships over the years and the miles. You guys are the best. DT"
By: Don     North Chili, NY
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"Kyle Is the best sales guy ever! He really helped me out on getting what i need. He was nice and very patient w me! What a great sales man! GOOD WORK! your a 5 thanks to him in my book!"
By: Anonymous    Yakima, WA
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"The entire staff is just so very helpful and supportive. My husband and I come in to the dealership fairly regularly and usually just look around. window shopping and dreaming.Rarely buying. Every time we come in we are treated like everyone is truly happy to see us. So when the time came to purchase new motorcycles, it was no question we would buy them locally. I had researched online the specs and knew what I was looking for and the whole process was so much fun. Not that scary am I making a mistake feeling you get sometimes. The entire staff seemed truly as excited as myself. Duane was totally hands on the entire process, making sure all my concerns were addressed. Taking me back to the service to have adjustments made to the handlebars. Ray jumped right on it as if it was no problem at all. making sure I was comfortable. Encouraging me to ride it again to be sure. Then over to the parts dept. where Duane introduced me to Candace, who gave me a card with her phone numbers(even her cell #) told me the days she worked, but to not hesitate to call on her day off if I needed to and she would be happy to meet me at the dealership to help me. WOW!! It has been my experience to find customer service lacking, (I have been told I have unrealistic expectations) But I must say that customer service is AWESOME At Owens. I encourage anyone who is thinking about purchasing a bike or ATV or snowmobile to go see these guys and gals and they won't be disappointed. I look forward to getting new pipes installed this spring, and I know I'll be treated right. Thanks to you all!! "
By: JerriLynn    Yakima, WA
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"So far so good, after a 12 year absence from riding I am building up a 96 Bad Boy and have found the parts staff knowledgable and helpfull. Thanks"
By: Rick    Tieton, WA
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"Duane is the best salesman there was no pressure and he called when the write bike came in and it was just as he said and just what i wanted thank you Owens you rock and i will tell everyone i know to go and see Duane and the crew at Owens thank you again"
By: Anonymous    YAKIMA, WA
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"Greetings, I would just like to send back a huge thank you for your support when I needed it most. There I was, broke down 100 miles from anywhere and showed up on your doorstep without an appointment. Your team took my '09 Street Glide in and had me back on the road in less than 3 hours. While I was waiting, your parts and sales people took very good care of me. 1,700 miles and three days later, I made it home without further incident. Thanks again to Paul and Steve in Service, to Shawn in Parts and Jennifer and Josie in Sales. You have a great team and your commitment to customer service shows. See you on my trip south in the spring. Best regards, Ben Ellwanger"
By: Ben    Fort McMurray, AB
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"Just wanted to say thanks to the Service Dept for helping me out when my transmission started leaking 100 miles into my trip to Elko NV. Even though they had a full schedule they squeeze me in. Thanks to them I was able to still make it to Elko and enjoy the rally. Thanks again guys. Jason"
By: Jason    Poulsbo, WA
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"Hi! Mark is the best salesmen. I've never went wrong with him! ps. Mark, love u lol "
By: timothy     selah, WA
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" Great buying experience! You guys were easy to work with, and treated me like a person (not a number) I will totally tell my friends to check you guys out before they buy a bike! Thanks again!"
By: mike     KENNEWICK, WA
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"What a pleasant experience! Owens reps worked diligently to give us the best deal around when we purchased a bike for our 10th anniversary. We were introduced to all the different department reps who were very helpful in every area. We let all of our riding friends know of our great experience at Owens and will go there for all our future purchases! Thanks! "
By: Victoria and Scot     Benton City, WA
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"What a great experience. I'm always nervouse about a big purchase, especially when you have to go in the back office to sign all the papers. The Finance guy, Ray was the funniest and most professional person I have ever met. It was a little noisy in the office with someone else on the phone and people walking in and out freely, but Ray made it fun. Candace in parts is sweet. The accessory selection is the only down fall about this place, they have nothing in stock and everything has to be ordered. Anyways, THANKS."
By: Anonymous    Yakima, WA
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"The clothing department is one of the best ever!!!!!"
By: ANDI    YAKIMA, WA
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"Owens rocks the purchas was smooth after the sale they really called me and asked how things were and and told me about some events comming up and i was invited.Talk about warm and fuzzy feeling cant wait to buy another bike Thank you Owens Harley ill be back.............."
By: Anonymous    yakima, WA
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"great store....good people..."
By: Anonymous    yakima, WA
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"Your new store is great! I like the selection of bikes and clothing that you have in your store! Great!"
By: Darla    Selah, WA
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"Salesperson was knowledgeable!! Service department is fast and friendly. All around GREAT experience."
By: Richard    Selah, WA
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"The purchasing,service dept. were the best I have ever had! This dealership really has their shit together. Their sales personel go out of their way to help you buy the rite bike for the type of riding you'll do, and their mechanics have the knowledge to perform ANY modifications made available. Everyone has outstanding personalities. "
By: Red    Moxee, WA
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"Picked up a great used 2005 Sportster 1200 Custom for a great price. Been riding as much as possible through the winter and everything has been working great. Can't wait to start the customizing process."
By: Jesse    Yakima, WA
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"Friendly people"
By: Anonymous    Ellensburg, WA
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"Great experience!! Knowlegeable Salesmen!! I would buy again at Owen's!"
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By: PAUL    Yakima, WA
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General Manager: Duane Worrell (ext. 119)

duane@owenscycle.com

1-509-575-1916






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